Current procedure of entry into Japan (Requirements & Visit Japan Web)
For the most recent information on COVID-19 related border restrictions, please check the Ministry of Health's Border Measures page.
We recommend you to use Visit Japan Web to pre-register your details.
Visit Japan Web is a web service to help smooth arrival procedure at the airport in Japan. You can register your information for Immigration and Customs procedures ahead of your trip, including the disembarkation card for visa exemption (for eligible travellers such as Australians).
Once you have registered, you can use the QR codes from the service instead of paper forms as part of the procedures to enter Japan. This service is for both international travelers and Japanese citizens.
For any issues using Visit Japan Web, see the instruction manual or make an inquiry directly.
To enter Japan from the 29th of April, please enter with a valid visa and passport OR a visa exempt passport. We recommend the use of Visit Japan Web to assist with your customs and immigration declaration procedures.
Ministry of Health, Labor and Welfare Call Center (COVID-19 Border Measures)
+81 3 3595 2176
English, Chinese, Korean, Japanese (9:00-21:00 daily)
+81 3 5796 7112
Japanese Immigration Services Foreign Residents Support Centre
+81 3 5363 3013