Current procedure of entry into Japan (Requirements & Visit Japan Web)

Update: The previous border measures will no longer be in effect from 12:00AM April 29th.
For details, see Modification of Border Measures (Ministry of Health)
For the most recent information on COVID-19 related border restrictions, please check the Ministry of Health's Border Measures page. 


Visit Japan Web Service For All Travelers Entering Japan
We recommend you to use Visit Japan Web to pre-register your details.
Visit Japan Web is a web service to help smooth arrival procedure at the airport in Japan. You can register your information for Immigration and Customs procedures ahead of your trip, including the disembarkation card for visa exemption (for eligible travellers such as Australians).

Once you have registered, you can use the QR codes from the service instead of paper forms as part of the procedures to enter Japan. This service is for both international travelers and Japanese citizens.

For any issues using Visit Japan Web, see the instruction manual or make an inquiry directly.

To enter Japan from the 29th of April, please enter with a valid visa and passport​ OR visa exempt passport. We recommend the use of Visit Japan Web to assist with your customs and immigration declaration procedures.  


Ministry of Health, Labor and Welfare Call Center (COVID-19 Border Measures)
+81 3 3595 2176 
English, Chinese, Korean, Japanese (9:00-21:00 daily)

Japanese Immigration Services (residential status, re-entry permits, etc.)
+81 3 5796 7112

Japanese Immigration Services Foreign Residents Support Centre
+81 3 5363 3013