Information for those bringing medicines for personal use into Japan

2023/7/17

There are no medication experts at the Embassy of Japan in Australia and as such we are unable to provide information pertaining to specific medicines. If you are unsure about any aspect of importing medicines for personal use into Japan, please contact the office closest to your point of arrival in Japan from the list at the bottom of this page.

Certain requirements and rules apply when bringing or sending medicines for personal use into Japan. These rules and requirements differ depending on the type and amount of medicine being imported.

For general information concerning the import of medicines into Japan for personal use, please refer to the following web page of the Ministry of Health, Labour and Welfare in Japan:


*For queries regarding the online system for “Application for Import Confirmation” from the link above, please contact the help desk TDEN-aic-helpdesk@ml.toshiba.co.jp or Kanto-Shinetsu/Kinki Regional Bureau of Health and Welfare (contact details below).

For information concerning narcotics, psychotropic medicines and other controlled substances (including ADHD medication), please refer to the following web page:

https://www.ncd.mhlw.go.jp/en/application2.html

Contact details for further information and general medicine enquiries (offices are open from Monday to Friday excluding Japanese public holidays):

Place of Arrival Name of Department Contact Information 
Tokyo
(Haneda/Narita)
Kanto-Shin’etsu
Regional Bureau of Health and Welfare
TEL: (0011) 81-48-740-0800
10:00 -12:00PM, 1:00- 3:00PM(JST)
Email: yakkan@mhlw.go.jp
Osaka (Kansai)
Nagoya (Chubu)
Fukuoka
Okinawa (Naha)
Kinki
Regional Bureau of Health and Welfare
TEL: (0011) 81-6-6942-4096
9:30 -12:00PM, 1:00- 5:00PM(JST)
Email: kiyakuji@mhlw.go.jp
 
 
 

Contact details for narcotics and psychotropic medicines (offices are open from Monday to Friday excluding Japanese public holidays):

 

Area in Charge    Name of Department   Contact Information
All (for general enquiries) Compliance and Narcotics Division, Pharmaceutical Safety and Environmental Health Bureau, Ministry of Health, Labour and Welfare FAX +81-3-3510-0034
Tokyo,
Chiba, Gunma, Ibaraki, Kanagawa, Nagano, Niigata, Saitama, Tochigi, Yamanashi
Narcotics Control Department, Kanto-Shin’etsu Regional Bureau of Health and Welfare   TEL: (0011) 81-3-3512-8691
9:00 -12:00PM, 1:00- 5:15PM(JST)
FAX: (0011) 81-3-3512-8689
Email: tokyoncd@mhlw.go.jp
Osaka,
Kyoto, Fukui, Hyogo, Nara, Shiga, Wakayama
Narcotics Control Department, Kinki Regional Bureau of Health and Welfare TEL: (0011) 81-6-6949-6336
9:15 -12:00PM, 1:00- 5:15PM(JST)
FAX: (0011) 81-6-6949-6339
Email: osakancd@mhlw.go.jp
Hokkaido Narcotics Control Department, Hokkaido Regional Bureau of Health and Welfare TEL: (0011) 81-11-726-3131
8:30 -12:00PM, 1:00- 5:15PM(JST)
FAX: (0011) 81-11-709-8063
Email: sapporoncd@mhlw.go.jp
Aomori, Akita, Fukushima, Iwate, Miyagi, Yamagata Narcotics Control Department, Tohoku Regional Bureau of Health and Welfare TEL: (0011) 81-22-221-3701
9:00 -12:00PM, 1:00- 5:00PM(JST)
FAX: (0011) 81-22-221-3713
Email: sendaincd@mhlw.go.jp
Aichi, Gifu, Ishikawa, Mie, Shizuoka, Toyama Narcotics Control Department, Tokai Hokuriku Regional Bureau of Health and Welfare TEL: (0011) 81-52-951-6911
8:30 -12:00PM, 1:00- 5:15PM(JST)
FAX: (0011) 81-52-951-6876
Email: nagoyancd@mhlw.go.jp
Hiroshima, Okayama, Shimane, Tottori, Yamaguchi Narcotics Control Department, Chugoku-Shikoku Regional Bureau of Health and Welfare TEL: (0011) 81-82-227-9011
9:00 -12:00PM, 1:00- 5:00PM(JST)
FAX: (0011) 81-82-227-9174
Email: hiroshimancd@mhlw.go.jp
Ehime, Kagawa, Kouchi, Tokushima Narcotics Control Department, Shikoku Regional Bureau of Health and Welfare  TEL: (0011) 81-87-811-8910
8:30 -12:00PM, 1:00- 5:15PM(JST)
FAX: (0011) 81-87-823-8810
Email: takamatsuncd@mhlw.go.jp
Fukuoka, Kagoshima, Kumamoto, Miyazaki, Nagasaki, Oita, Okinawa, Saga Narcotics Control Department, Kyushu Regional Bureau of Health and Welfare TEL: (0011) 81-92-472-2331
8:30 -12:00PM, 1:00- 5:15PM(JST)
FAX: (0011) 81-92-451-4539
Email: fukuokancd@mhlw.go.jp